Privacy Policy


Privacy Policy – GarmentGlam



Last Updated: 22 December 2025


At GarmentGlam, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the Protection of Personal Information Act (POPIA) of South Africa.





1. Information We Collect



We may collect the following personal information when you use our website or make a purchase:


  • Full name and surname
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely by third-party payment providers)
  • Order history and preferences
  • IP address and browser information






2. How We Use Your Information



Your information is used to:


  • Process and deliver orders
  • Communicate order updates and customer support
  • Improve our products and website experience
  • Send promotional messages (only if you opt in)
  • Prevent fraud and ensure secure transactions



3. Sharing of Information

 

We do not sell your personal information.

We may share your information only with:


  • Payment processors
  • Courier and delivery partners
  • Website and analytics service providers
    All third parties are required to protect your data.






4. Cookies & Tracking Technologies



GarmentGlam uses cookies to:


  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic



You can disable cookies in your browser settings, but some features may not function properly.



5. Data Security


We take reasonable technical and organizational measures to protect your personal information against:


  • Loss
  • Unauthorized access
  • Misuse or disclosure


However, no online platform can guarantee 100% security.





6. Your Rights (POPIA)


You have the right to:


  • Access your personal information
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Regulator of South Africa






7. Data Retention



We only keep personal information for as long as necessary to fulfill legal, operational, or business purposes.




8. Third-Party Links


Our website may contain links to third-party websites. GarmentGlam is not responsible for the privacy practices of those sites.





9. Children’s Privacy


GarmentGlam does not knowingly collect personal information from individuals under the age of 18.





10. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website means acceptance of the updated policy.





11. Contact Us

 

If you have any questions or requests regarding this Privacy Policy, please contact us:

 


📧 Email: garmentglamofficial@gmail.com

📞 Phone: 073-297-7635

📍 Business Name: GarmentGlam